Users

See who in your organization has Dispatch, invite colleagues, set each person's allowance and guardrail, and remove access

Everyone who uses Dispatch needs two things from an administrator: access, and the limits they'll work within. The Users page is where a Dispatch Admin sees who in the organization has Dispatch, invites colleagues and removes access. Each person's allowance and guardrail are set alongside their keys on the API Keys page, and this page explains both.

Who can use it: The Users page is for Dispatch Admins only. Open it from Manage in the sidebar, or from Users in the account menu at the top right. See Roles & Access.

The People List

The list shows everyone in your organization with a DarcyIQ login, including people who don't have Dispatch. The header gives the totals, for example "24 people in this organization with a Darcy login, 9 with Dispatch."

Column	What it shows
Person	Name and email
Dispatch	Licensed if they hold a Dispatch seat, otherwise No licence
Role	Dispatch User, Dispatch Admin, or a dash if they have no Dispatch role
Status	Active, or Invited for an invitation that hasn't been accepted yet

Click a column heading to sort by it.

Finding People

Control	What it does
Search by name or email	Searches the whole organization once you've typed two characters
Access	Has Dispatch (the default), Everyone, or No Dispatch access
Role	Any role, Dispatch Admin or Dispatch User
Status	Any status, Active or Invited
Table / Cards	Switches between a sortable table and a card view. Dispatch remembers your choice in that browser.

The page loads the first 100 people. In a larger organization, use the search to find anyone beyond them.

Inviting a Colleague

1

Click Invite a colleague It's at the top of the Users page. Dispatch Admins also have an Invite button on Overview.

2

Enter their details Fill in First name, Last name and Work email. All three are required.

3

Choose their Dispatch role Under Dispatch role, choose Dispatch User (the default) or Dispatch Admin. "A Dispatch User creates and manages their own keys. A Dispatch Admin sees the whole organization's keys, budgets and policy."

4

Click Send invitation They get a DarcyIQ login with Dispatch waiting. Dispatch confirms that they "will have Dispatch waiting when they set their password."

When a Seat Is Refused

Each person with Dispatch uses a Dispatch seat, and seats are managed in the DarcyIQ Platform. The account can be created even when no seat is free, for example if your seats filled up after you opened the form. In that case, Dispatch tells you the person "was invited, but the Dispatch licence was refused. Check your seats in Darcy Platform." Free up or add a seat in the DarcyIQ Platform.

People Who Already Have a DarcyIQ Login

The invitation is for people who are new to DarcyIQ. To give Dispatch to somebody who already has a DarcyIQ login, use the DarcyIQ Platform, where the rest of their access is shown alongside it.

Setting a Person's Allowance and Guardrail

A person's allowance is the most they can spend, and their guardrail is the policy their requests follow. Both belong to the person, not to a key. Every key they hold draws on the same allowance and follows the same guardrail, so creating another key never gives anyone more to spend. Only a Dispatch Admin can change them.

What New People Start With

A person's allowance and guardrail are set when they get their first key, whether they create it themselves or you create it for them. They come from Defaults for new key owners on the Guardrails tab of the Organization page. Changing the defaults later doesn't change anyone who already has a key.

Changing One Person's Allowance

Allowances are changed on the API Keys page, where a Dispatch Admin sees every key in the organization grouped by owner.

1

Find the person's keys The Owner budget column shows, once per person, what they've spent against their limit, for example "$42.00 / $100.00 per month", with a progress bar.

2

Click Change budget The Budget for panel opens. It "Applies to every key they hold, now and later."

3

Set the limit, reset and guardrail Enter a Spend limit (USD) greater than zero, or clear it to lift the cap entirely. Choose how often it Resets: daily, weekly or monthly. Under Guardrail, choose one of your guardrails or None. Each person has one guardrail at most.

4

Click Save budget The change takes effect on the person's next request.

Spend is measured every few minutes. A person can go slightly past their limit before Dispatch starts refusing their requests. Once they're refused, the error tells them their budget has been reached, how much they've spent, and that it resets at the start of the next period or an administrator can raise it.

A person's allowance sits inside the organization budget. Even with allowance left, nobody can make requests once the organization budget is reached. See Billing & Budget.

Viewing a Person's Keys

A person's keys are listed on the API Keys page, grouped under their name in the Key owner column. For someone with more than one key, it says how many, for example "3 keys, one budget." Each key shows its label, its spend over the last 30 days, and its tags.

A key owner doesn't have to be a person. A key for a nightly job or a shared service can be owned by the job itself, so it has its own allowance instead of spending from whoever set it up.

Pausing or Revoking a Key

To stop a single key without affecting the person's other keys, use the Active switch beside it on the API Keys page. A paused key is refused from its next request and can be switched back on. To get rid of a key for good, click the bin icon to revoke it.

Removing Dispatch From Someone

On the Users page, hover over a person with a Licensed badge and click the remove icon at the end of their row. What happens depends on their status:

Status	What removing does
Active	They lose Dispatch immediately. Their keys stop working, and their spend stays on the books. Their DarcyIQ login and any other products are untouched.
Invited	Their invitation is withdrawn. They can't use Dispatch, and the email they were sent stops working. Their DarcyIQ login is left alone.

Next Steps

Goal	Documentation
Set the allowance and guardrail new people start with	Guardrails
Set the organization-wide ceiling	Billing & Budget
Manage keys for yourself and others	API Keys
Understand what each role can do	Roles & Access