Microsoft Outlook

Connect Microsoft Outlook so Darcy Chat and AI agents can manage your email and calendar

The Microsoft Outlook integration lets Darcy Chat and AI agents work with your Outlook email and calendar — listing and searching messages, reading threads, drafting and sending email, and scheduling events — through natural conversation. It's a personal, user-level connection: you sign in to Microsoft and grant DarcyIQ access, and the connection acts on your account only.

Email and calendar, hands-free: Say "Reply to the latest message from the client confirming Thursday, and add a 30-minute calendar hold," and Darcy drafts the reply and creates the event for you.

Beta: Microsoft Outlook is currently a Beta integration available under Settings → Integrations.

Overview

Capability	Function	Business Impact
Natural Language	Manage email and calendar through chat	No switching to Outlook
Email Management	List, read, search, reply, and send messages	Stay on top of your inbox
Draft Workflow	Create and edit drafts before sending	Review before anything goes out
Calendar	List, view, and create events with attendees	Schedule without leaving the chat
Agent & Workflow	Available to AI agents and AI Workflows	Automate email and scheduling steps

What You Can Do

Email

Action	Natural Language Example	Result
List	"Show my most recent inbox messages"	A list of recent emails
Search	"Find emails mentioning the SOW from last month"	Matching messages
Read	"Read the message from Dana about onboarding"	The email body and attachments info
Draft	"Draft a follow-up to the client thread"	A saved Outlook draft
Reply	"Reply to that thread confirming the date"	A threaded reply (sent on request)
Send	"Send an email to the team with the notes"	The email is sent

Calendar

Action	Natural Language Example	Result
List events	"What's on my calendar next week?"	Upcoming events in the range
Event detail	"Show details for the kickoff meeting"	Full event details
Create event	"Schedule a 30-minute review Friday at 2pm with Alex"	A new event with invitations

Darcy uses a draft-first approach for email: creating and editing drafts requires no approval, but actually sending requires your explicit go-ahead. You can also attach files Darcy has generated.

Connecting Microsoft Outlook

Connecting is a one-time OAuth sign-in. DarcyIQ never sees your Microsoft password — authentication happens on Microsoft's own consent screen.

1

Open Integrations Go to User Configuration → Integrations.

2

Find Microsoft Outlook Locate the Microsoft Outlook integration and click Connect.

3

Sign in to Microsoft You're redirected to Microsoft's sign-in and consent screen. Choose the account you want to use.

4

Approve the DarcyIQ connection Review the requested permissions and accept. You're returned to DarcyIQ with the integration marked Connected.

To revoke access later, disconnect the integration in DarcyIQ and/or remove DarcyIQ from your Microsoft account's app permissions.

Using Outlook in Chat & Agents

Once connected, Outlook is available wherever Darcy can use tools:

• Darcy Chat — manage email and calendar in plain language.

• AI Agents — agents can include email and scheduling steps in a larger task.

• AI Workflows — automate recurring actions such as drafting follow-ups or holding time after a meeting.

Permissions & Security

Aspect	Detail
Scope	Personal (user-level) — the connection only ever touches your own mailbox and calendar
Auth method	OAuth — you sign in with Microsoft and approve DarcyIQ; your password is never shared
Sending	Email is sent only when you explicitly request it
Revoking	Disconnect any time from Settings → Integrations or your Microsoft account app permissions