Meeting Recordings & Call Coach

Darcy's Meeting Recording & Transcription transforms your customer conversations into actionable intelligence. Automatically join, record, and analyze your meetings to capture every insight without the cognitive burden of manual note-taking.

📆 Automatic Meeting Integration

Gone are the days of manual uploads and missed opportunities. Darcy seamlessly integrates with your calendar to provide intelligent meeting automation:

Smart Calendar Connection

  • Direct Integration: Connect your Outlook or Gmail calendar in one click

  • Intelligent Filtering: Choose when Darcy joins (internal only, external only, or all meetings)

  • Host-Based Control: Filter by meetings where you're the host or meetings you've accepted

  • Zero Manual Work: No more forgetting to invite Darcy or upload recordings

Crystal-Clear Transcription

Powered by AWS Transcribe for enterprise-grade accuracy and reliability, ensuring every word is captured with precision.

Pro Tip: Darcy learns your company's terminology and customer names over time, improving transcription accuracy with each meeting.


🎤 Call Coach - Your Real-Time Meeting AI

Transform every team member into a seasoned expert with AI-powered guidance that provides instant insights during your calls.

Real-time coaching helps optimize your conversation dynamics

Real-Time Performance Insights

Balanced Conversations

  • Monitor speaker time distribution

  • Ensure customers are engaged and talking

  • Get alerts when you're dominating the conversation

  • Optimize for the ideal 30/70 talk ratio

Intelligent Conversation Guidance

Feature
Benefit
Impact

Smart Prompts

Context-aware question suggestions

Deeper discovery conversations

Opportunity Detection

Real-time identification of sales opportunities

Never miss a potential deal

Technical Validation

Instant fact-checking and technical guidance

Increased credibility and accuracy

Follow-up Reminders

Automated action item identification

Improved client satisfaction


💻 Supported Platforms

Zoom

Full support for meetings and webinars with native recording integration. Works with all Zoom plans including Basic, Pro, and Enterprise.

Microsoft Teams

Complete integration for all meeting types and channels. Supports both scheduled meetings and instant meetings.

Google Meet

Seamless support for meetings with real-time analysis. Compatible with Google Workspace and personal Google accounts.

Coming Soon: Webex, GoToMeeting, and other enterprise platforms based on customer demand.


⚙️ How It Works

1

Seamless Setup Connect your calendar and configure your preferences. Darcy automatically identifies relevant meetings and prepares to join.

2

Smart Participation Darcy joins meetings as a participant at the scheduled time, introducing itself professionally and beginning immediate analysis.

3

Live Analysis & Coaching Speech is converted to text and analyzed in real-time, providing immediate feedback on conversation dynamics and identifying key insights.

4

Actionable Feedback Get immediate guidance on talk ratio, engagement levels, and conversation opportunities without disrupting the flow.

5

Complete Intelligence Package Receive detailed meeting summaries, action items, identified opportunities, and technical requirements within minutes of call completion.


🏷️ Smart Organization with Tags

Darcy's tagging system automatically organizes your meetings for maximum efficiency:

AutoTag Agent

  • Automatic Classification: AI automatically tags content using intelligent analysis

  • Salesforce Integration: Auto-identifies customers and applies relevant tags

  • Custom Organization: Create your own tagging system (e.g., "Customer = AcmeCorp")

  • Future-Ready: Foundation for advanced automation and reporting features


Last updated

Was this helpful?