# Meetings

Darcy's Meeting Recording & Transcription transforms your customer conversations into actionable intelligence. Automatically join, record, and analyze your meetings to capture every insight without the cognitive burden of manual note-taking.

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**Time kills deals. Darcy doesn't wait.** Our AI-powered meeting intelligence ensures you never miss a critical detail or opportunity.
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{% embed url="<https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZAWfHaMLwFz29fKwv8d8%2Fuploads%2FgngoSjwGIzH5ZOFjvkmN%2FMeetingsVideo.mp4?alt=media&token=f8e5b2d6-f28e-4584-a107-9cc0f187ab2b>" %}

## :calendar: Automatic Meeting Integration

Gone are the days of manual uploads and missed opportunities. Darcy seamlessly integrates with your calendar to provide intelligent meeting automation:

### Smart Calendar Connection

* **Direct Integration**: Connect your Outlook or Gmail calendar in one click
* **Intelligent Filtering**: Choose when Darcy joins (internal only, external only, or all meetings)
* **Host-Based Control**: Filter by meetings where you're the host or meetings you've accepted
* **Zero Manual Work**: No more forgetting to invite Darcy or upload recordings

### Crystal-Clear Transcription

Powered by AWS Transcribe for enterprise-grade accuracy and reliability, ensuring every word is captured with precision.

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**Pro Tip**: Darcy learns your company's terminology and customer names over time, improving transcription accuracy with each meeting.
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***

## :microphone: Call Coach - Your Real-Time Meeting AI

Transform every team member into a seasoned expert with AI-powered guidance that provides instant insights during your calls.

<figure><img src="https://3971952171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZAWfHaMLwFz29fKwv8d8%2Fuploads%2FGqHMENDpOfjEZ6GF84lD%2Fimage.png?alt=media&#x26;token=570c841b-937a-46d1-97f5-168eefc6c405" alt="" width="275"><figcaption><p>Real-time coaching helps optimize your conversation dynamics</p></figcaption></figure>

### Real-Time Performance Insights

{% tabs %}
{% tab title="Talk Ratio" %}
**Balanced Conversations**

* Monitor speaker time distribution
* Ensure customers are engaged and talking
* Get alerts when you're dominating the conversation
* Optimize for the ideal 30/70 talk ratio
  {% endtab %}

{% tab title="Engagement Tracking" %}
**Question Rate Monitoring**

* Track your question frequency to maintain engagement
* Suggested follow-up questions based on conversation context
* Identify when to probe deeper vs. when to listen
* Ensure you're gathering all necessary requirements
  {% endtab %}

{% tab title="Key Concepts" %}
**Intelligent Topic Tracking**

* Automatically identify and track important discussion points
* Flag potential opportunities and pain points
* Monitor for technical requirements and constraints
* Ensure no critical details are missed
  {% endtab %}

{% tab title="Delivery Optimization" %}
**Pace & Clarity Monitoring**

* Real-time feedback on speaking pace
* Clarity and confidence indicators
* Optimal delivery recommendations
* Reduce filler words and improve professionalism
  {% endtab %}
  {% endtabs %}

### Intelligent Conversation Guidance

| Feature                   | Benefit                                         | Impact                             |
| ------------------------- | ----------------------------------------------- | ---------------------------------- |
| **Smart Prompts**         | Context-aware question suggestions              | Deeper discovery conversations     |
| **Opportunity Detection** | Real-time identification of sales opportunities | Never miss a potential deal        |
| **Technical Validation**  | Instant fact-checking and technical guidance    | Increased credibility and accuracy |
| **Follow-up Reminders**   | Automated action item identification            | Improved client satisfaction       |

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**Remember**: Call Coach is designed to enhance, not replace, your expertise. Use it as a safety net and learning tool to consistently deliver exceptional client experiences.
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***

## :computer: Supported Platforms

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><strong>Zoom</strong></td><td>Full support for meetings and webinars with native recording integration. Works with all Zoom plans including Basic, Pro, and Enterprise.</td><td></td></tr><tr><td><strong>Microsoft Teams</strong></td><td>Complete integration for all meeting types and channels. Supports both scheduled meetings and instant meetings.</td><td></td></tr><tr><td><strong>Google Meet</strong></td><td>Seamless support for meetings with real-time analysis. Compatible with Google Workspace and personal Google accounts.</td><td></td></tr></tbody></table>

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**Coming Soon**: Webex, GoToMeeting, and other enterprise platforms based on customer demand.
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**For IT Administrators & Security Reviewers**: For a detailed breakdown of the OAuth permissions and scopes DarcyIQ requires from Google, Microsoft, and Zoom, see [Meeting & Calendar Integrations](https://docs.darcyiq.com/integrations-and-configuration/integration-overview/meeting-calendar-integrations).
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***

## :gear: How It Works

{% stepper %}
{% step %}
**Seamless Setup**\
Connect your calendar and configure your preferences. Darcy automatically identifies relevant meetings and prepares to join.

<figure><img src="https://3971952171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZAWfHaMLwFz29fKwv8d8%2Fuploads%2Ft3gDGo66BTgCYQ6lOgE1%2Fimage.png?alt=media&#x26;token=2f5e6cea-acbb-4109-879c-5a2423b49c73" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Smart Participation**\
Darcy joins meetings as a participant at the scheduled time, introducing itself professionally and beginning immediate analysis.

![](https://3971952171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZAWfHaMLwFz29fKwv8d8%2Fuploads%2Fwb6drpNOBcNzGVqIKjTJ%2Fimage.png?alt=media\&token=cd2a1b34-733d-4e20-8f25-c155416c1854)
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{% step %}
**Live Analysis & Coaching**\
Speech is converted to text and analyzed in real-time, providing immediate feedback on conversation dynamics and identifying key insights.
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{% step %}
**Actionable Feedback**\
Get immediate guidance on talk ratio, engagement levels, and conversation opportunities without disrupting the flow.

![](https://3971952171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZAWfHaMLwFz29fKwv8d8%2Fuploads%2FDyVlU7wgb3LtXIbMfy4A%2Fimage.png?alt=media\&token=d39f3c0d-d5ab-4da1-b3b6-def65deb4185)
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**Complete Intelligence Package**\
Receive detailed meeting summaries, action items, identified opportunities, and technical requirements within minutes of call completion.
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***

## :label: Smart Organization with Tags

Darcy's tagging system automatically organizes your meetings for maximum efficiency:

<figure><img src="https://3971952171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZAWfHaMLwFz29fKwv8d8%2Fuploads%2FYf00eyZoXFWql0iKW9mZ%2Fimage.png?alt=media&#x26;token=e0bf0ace-61f1-4f8c-a468-e4ad6a2374b9" alt=""><figcaption></figcaption></figure>

### AutoTag Agent

* **Automatic Classification**: AI automatically tags content using intelligent analysis
* **Salesforce Integration**: Auto-identifies customers and applies relevant tags
* **Custom Organization**: Create your own tagging system (e.g., "Customer = AcmeCorp")
* **Future-Ready**: Foundation for advanced automation and reporting features

***

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**Coming Soon**: Meeting-specific notifications and advanced alert customization options.
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