AWS ACE

Manage your AWS ACE (AWS Customer Engagement) pipeline directly within DarcyIQ. Track opportunities, monitor win rates, and batch update deal stages — all from a unified dashboard that syncs with AWS Partner Central.

Complete Pipeline Visibility: See total opportunities, pipeline value, win rates, and close times at a glance while managing your AWS partner opportunities in one place.

Overview

Feature	Capability	Business Impact
Pipeline Metrics	Total opportunities, pipeline value, win rate, avg close time	Data-driven decisions
Visual Analytics	Pipeline stage, revenue projection, industry & geography charts	Understand your portfolio
Opportunity Table	Search, filter, paginate, and manage all ACE opportunities	Efficient pipeline management
Batch Stage Updates	Update multiple opportunity stages at once	Faster pipeline reviews
Opportunity Templates	Reusable definitions of how an ACE opportunity is filled in	Consistent, faster submissions
Funding Recommendations	AI-powered funding program matching per opportunity	Maximize partner benefits
Darcy Chat	AI analysis of your dashboard data	Quick insights and reports

Key Metrics

Four summary cards at the top of the dashboard:

Metric	Description
Total Opportunities	Number of opportunities in your pipeline
Pipeline Value	Total dollar value of open opportunities
Avg. Close Time	Average number of days to close a deal
Win Rate	Percentage of opportunities won

Analytics Charts

Pipeline by Stage

A bar chart showing the distribution of opportunities across pipeline stages and their associated values.

Monthly Revenue Projection

A dual-series chart comparing:

• Projected — Revenue from Committed/Launched opportunities

• Pipeline — Revenue from opportunities in earlier stages

Industry Distribution

Breakdown of opportunities by customer industry, showing count and value per industry.

Geographic Distribution

Opportunities grouped by location, showing pipeline value, win rate, close rate, and opportunity count per region.

Opportunities Table

Columns

Column	Information
Customer	Company name and website
Industry	Customer industry
Location	City and state/region
Stage	Current pipeline stage
Review Status	AWS review status
Expected Spend	Monthly/annual customer spend amount
Close Date	Target close date

Search and Filters

Filter	Options
Search	Free-text search across opportunity name, customer, website, and industry
Stage	Prospect, Qualified, Technical Validation, Business Validation, Committed, Launched, Closed Lost
Review Status	Pending Submission, Submitted, In review, Approved, Rejected, Action Required
Date Range	Filter metrics by custom date range using the date picker

Pagination

The table is paginated (25 opportunities per page) with navigation controls to browse through large pipelines.

Batch Stage Updates

Select multiple opportunities and update their stage in bulk — useful during pipeline reviews.

1

Select Opportunities Use checkboxes to select one or more opportunities, or use "Select All" for the current page.

2

Choose New Stage From the batch actions menu, select the target stage (Prospect, Qualified, Technical Validation, Business Validation, Committed, Launched, or Closed Lost).

3

Provide Required Details

• For Launched: Optionally enter the customer's 12-digit AWS Account ID (can apply a common ID to all selected)

• For Closed Lost: Select a reason from the predefined list (e.g., Lost to Competitor, Price, Technical Limitations)

4

Confirm and Submit Review the affected opportunities and confirm. Changes sync to AWS Partner Central.

Batch stage updates require admin or owner permissions (create, update, and delete access on opportunities).

Creating Opportunities

The dashboard is also where you start a new AWS Partner Central opportunity. New Opportunity asks for two things — the customer and the template to build from, with global templates marked as such — and then how you'd like to fill it in:

Choice	What happens
From chat	Darcy builds the opportunity from a conversation about the customer, then hands you a preview to review and submit
Manually	Opens the opportunity form with the customer and template already applied

Either way you land on a review step showing every ACE field with its resolved value, which you can edit before submitting. Whether submitting sends the opportunity to AWS or leaves it as a draft depends on your organization's automatic submissions setting.

Opportunity Templates

Templates opens your organization's PO (Partner Originated) templates — reusable definitions of how an ACE opportunity should be filled in, so the same fields don't get answered from scratch every time. A field can be hardcoded, calculated, or left for Darcy to fill from what it knows about the customer.

Scope	What you can do
Global	Templates DarcyIQ provides. Read-only — but saving your changes creates an editable copy your organization owns, leaving the global one untouched
Organization	Your own templates: edit, duplicate, delete

Templates carry tags, which you can add, rename, and remove from the template list, and filter by. Tagging by motion or practice — migration, data, managed-services — is what keeps the list usable once there are more than a handful.

The same management view is available as a full page and from System Settings, so you can work with templates without going through the dashboard.

AWS Partner Settings

Organization-level AWS Partner configuration lives in the settings panel on the Partners Hub and ACE Dashboard headers — automated PO identification and its ACE solutions, automatic versus draft submissions, APFP funding, WAFR Creator, and AWS Marketplace.

These settings moved. They used to sit in Organization Management, which now just points here. Only administrators and owners can change them, and most require the AWS ACE and Salesforce integrations to be connected first.

Availability

The opportunity and template builder is enabled per organization and per plan, and needs opportunity or AWS Partner permission to open. If Templates and New Opportunity aren't on your dashboard, they aren't turned on for your account — talk to your administrator.

Funding Recommendations

From the opportunities table, you can get AI-powered funding program recommendations for any opportunity.

Feature	Description
Per-Opportunity Analysis	Click the funding icon on any opportunity to get recommendations
Segment Override	Manually adjust the detected customer segment if needed
Apply from Table	Jump directly into a funding application from the recommendation

For full details on the funding engine, see AWS Funding Programs.

Darcy Chat Integration

Click Darcy Chat to open an AI assistant with full context of your current dashboard — including metrics, pipeline distribution, industry data, geographic data, and revenue projections. Use it to ask questions about your pipeline or generate analysis.

Example Question	What You Get
"Summarize my pipeline health"	Overview of stage distribution and win rate trends
"Which industries have the highest pipeline value?"	Breakdown from your industry distribution data
"What opportunities should I focus on this quarter?"	Analysis based on close dates and deal values

Getting Started

Prerequisites

Requirement	Details
AWS ACE Integration	Configure the AWS ACE Integration
Partner Central Access	Your AWS partner account must have Opportunities API access

Accessing the Dashboard

1. Navigate to the Partner section from the sidebar

2. Click AWS ACE to open the dashboard

3. The dashboard loads your pipeline metrics and opportunities automatically

4. Use the date range picker to adjust the time window for metrics

Best Practices

Practice	Why It Matters
Use batch updates during reviews	Select all opportunities in a stage and move them together for faster pipeline hygiene
Check funding recommendations	Opportunities may qualify for AWS funding programs — check before advancing deals
Filter by review status	Quickly find opportunities that need attention (Action Required, Rejected)
Use Darcy Chat for analysis	Get quick summaries instead of manually scanning charts and tables

Pro Tip: Use the date range picker to scope your metrics to the current quarter, then open Darcy Chat to get a quick pipeline health summary you can share with your team.