DarcyIQ Docs
  • Welcome to DarcyIQ
  • Core Features 💡
    • DarcyIQ Chat
    • Research Reports
    • Meeting Recordings & Call Coach
    • AI Workflows
      • Creating Efficient Workflows
    • PartnerAI
  • Integrations 🔌
    • Integration Overview
    • Use your own LLM
      • AWS Bedrock Integration
    • Salesforce Integration
    • AWS ACE Integration
    • Custom Integrations via MCP
  • Settings and Configuration 🔧
    • Customization Overview
    • Organization Management
    • Create AI Workflows
    • Organization Knowledge Bases
    • Integrations
  • Releases 📖
    • Release Notes
Powered by GitBook
On this page
  • Overview
  • Content Libraries
  • Supported Content Types
  • Features
  • Using Knowledge Bases
  • In Darcy Chat
  • In Workflows
  • Best Practices

Was this helpful?

  1. Settings and Configuration 🔧

Organization Knowledge Bases

Knowledge Bases (KBs) are powerful repositories that allow your organization to provide custom information to DarcyIQ, enabling more accurate and contextual responses in both chat interactions and workflows.

Overview

  • Organizations can create and maintain up to 5 distinct Knowledge Bases

  • Each Knowledge Base can contain multiple Content Libraries

  • Knowledge Bases are automatically accessible to all users within your organization through Darcy Chat

  • In Workflows, Knowledge Bases can be selectively assigned to specific Agents

Content Libraries

Content Libraries are collections within your Knowledge Base that can include various types of information sources:

Supported Content Types

  • Documents

  • Web Pages (with continuous scraping)

Features

  • Automatic Updates: DarcyIQ continuously monitors and updates information from web-based sources

  • Document Processing: Upload and process various document formats

  • Content Organization: Group related information within dedicated libraries

Using Knowledge Bases

In Darcy Chat

  • Knowledge Bases are automatically available to all organization users

  • DarcyIQ references relevant information from your Knowledge Bases during conversations

  • Provides more accurate, organization-specific responses

In Workflows

  • Knowledge Bases can be individually selected for specific Agents

  • Customize which knowledge sources are available to different workflow processes

  • Enable targeted information access based on workflow requirements

Best Practices

  1. Content Organization

    • Create separate Knowledge Bases for distinct subject areas

    • Group related content within the same Content Library

    • Regularly review and update content to maintain accuracy

  2. Web Source Management

    • Choose reliable web sources for continuous scraping

    • Monitor scraped content quality

    • Update web source URLs as needed

  3. Access Management

    • Plan Knowledge Base distribution across workflows

    • Review which Agents need access to specific Knowledge Bases

    • Regularly audit Knowledge Base usage and effectiveness

PreviousCreate AI WorkflowsNextIntegrations

Last updated 10 days ago

Was this helpful?