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  1. Settings & Configuration 🔧
  2. User Configuration

Notification Preferences

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Last updated 6 days ago

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  • Overview
  • Notification Types
  • Workflow Notifications
  • Meeting Notifications
  • Task & Activity Notifications
  • System Notifications
  • Configuration Settings
  • Global Preferences
  • Quiet Hours
  • Batching Rules
  • Email Configuration
  • Email Preferences
  • Email Templates
  • Unsubscribe Options
  • In-App Notifications
  • Notification Center
  • Desktop Notifications
  • Slack Integration (Coming Soon)
  • Planned Slack Features
  • Planned Configuration
  • Mobile Notifications (Coming Soon)
  • Planned Mobile Features
  • Notification Rules
  • Custom Rules
  • Escalation Chains
  • Best Practices
  • Notification Strategy
  • Team Coordination
  • Reducing Notification Fatigue
  • Troubleshooting
  • Common Issues
  • Email Delivery Issues
  • Analytics
  • Notification Metrics
  • Personal Analytics
  • Security and Privacy
  • Notification Security
  • Privacy Controls
  • API Access
  • Coming Soon

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Stay informed about important DarcyIQ activities with intelligent notifications delivered when and how you want them. Configure alerts for workflows, meetings, tasks, and more to maintain awareness without interruption.

Smart Notifications: Get a friendly email when your workflows complete, meeting summaries are ready, or important tasks are due - all configurable to your preferences.

Comprehensive notification management for all DarcyIQ features

Overview

DarcyIQ's notification system keeps you informed:

Feature
Capability
Benefit

Multi-Channel Delivery

Email, in-app, Slack (coming)

Choose your preference

Granular Control

Configure by feature and importance

Reduce noise

Smart Batching

Group related notifications

Fewer interruptions

Time Windows

Set quiet hours

Work-life balance

Priority Levels

Critical vs informational

Focus on what matters

Notification Types

Workflow Notifications

Stay updated on automation progress:

Event
Default
Customization Options

Workflow Started

Off

On for specific workflows

Workflow Completed

Email

Email, in-app, or both

Workflow Failed

Email + In-app

Always recommended

Approval Required

Email + In-app

Cannot disable

Long-Running Alert

In-app

After X minutes

Workflow Email Format

Subject: ✅ Workflow Complete: Customer Proposal Generation

Hi Sarah,

Your workflow "Customer Proposal Generation" has completed successfully.

Summary:
- Duration: 3 minutes 24 seconds
- Documents Generated: 3
- Status: Success

Key Outputs:
- Technical Proposal (12 pages)
- Architecture Diagram
- Pricing Calculator

View Full Results: [Link to DarcyIQ]

- The DarcyIQ Team

Meeting Notifications

Coming Soon: Full meeting notification support is being rolled out. Currently available for post-meeting summaries via email.

Event
Status
Options

Meeting Starting

Coming Soon

Push, Email

Darcy Joined

Coming Soon

In-app

Recording Complete

Available

Email

Summary Ready

Available

Email, In-app

Action Items Extracted

Available

Email

Task & Activity Notifications

Keep track of your commitments:

Event
Trigger
Delivery Options

Task Due Soon

24 hours before

Email, In-app

Task Overdue

At due time

Email + In-app

Task Assigned

When assigned to you

Email

Daily Digest

Every morning

Email only

Weekly Summary

Monday morning

Email only

System Notifications

Important system events:

Event
Priority
Delivery

Integration Connected

Info

In-app

Integration Failed

High

Email + In-app

Storage Limit Warning

Medium

Email

New Features

Info

In-app

Maintenance Scheduled

Info

Email + In-app

Configuration Settings

Global Preferences

Set overall notification behavior:

Setting
Options
Description

Master Toggle

On/Off

Disable all notifications

Delivery Method

Email/In-app/Both

Default channel

Frequency

Instant/Batched/Daily

When to send

Time Zone

Auto/Manual

Notification timing

Language

English (more coming)

Message language

Quiet Hours

Prevent notifications during specific times:

Quiet Hours Configuration:
  Enabled: Yes
  Weekdays:
    Start: 6:00 PM
    End: 9:00 AM
  Weekends:
    Start: Friday 6:00 PM
    End: Monday 9:00 AM
  Exceptions:
    - Critical failures
    - Approval requests
  Time Zone: America/New_York

Batching Rules

Group notifications for efficiency:

Batch Type
Frequency
Contents

Hourly Batch

Every hour

Low-priority updates

Daily Digest

9 AM daily

All activity summary

Weekly Report

Monday 9 AM

Week's highlights

Real-time

Immediate

Critical alerts only

Email Configuration

Email Preferences

Customize email notifications:

Setting
Options
Impact

Email Format

HTML/Plain Text

Visual richness

Include Attachments

Yes/No

File delivery

Summary Length

Brief/Detailed/Full

Email size

Branding

On/Off

Company logos

Reply-to Address

Support/No-reply

Response handling

Email Templates

Different templates for different needs:

Template Type
Use Case
Customizable Elements

Minimal

Quick updates

Subject, key info only

Standard

Regular notifications

Logo, formatting, links

Detailed

Complete information

Full content, attachments

Branded

Client-facing

Custom design, colors

Unsubscribe Options

Granular control over email types:

  • Per Category: Unsubscribe from specific types

  • Frequency Control: Reduce without stopping

  • Temporary Pause: Vacation/leave mode

  • Re-subscribe: Easy re-enablement

In-App Notifications

Notification Center

Access all notifications in one place:

Feature
Function
Benefit

Unified Inbox

All notifications

Single location

Mark as Read

Clear indicators

Track viewing

Filter/Search

Find specific alerts

Quick access

Archive

Store old notifications

History

Actions

Quick responses

Efficiency

Desktop Notifications

Browser-based alerts:

// Browser notification example
{
  title: "Workflow Complete",
  body: "Customer proposal generated successfully",
  icon: "/darcy-icon.png",
  actions: [
    { action: "view", title: "View Results" },
    { action: "dismiss", title: "Dismiss" }
  ]
}

Slack Integration (Coming Soon)

Planned Slack Features

Feature
Description
Use Case

Direct Messages

Personal notifications

Individual alerts

Channel Posts

Team notifications

Shared updates

Thread Replies

Contextual updates

Conversation tracking

Interactive Messages

Buttons and actions

Quick responses

Custom Bot

DarcyIQ Slack bot

Full integration

Planned Configuration

Slack Configuration:
  Workspace: acme.slack.com
  Channels:
    Workflows: #darcy-workflows
    Meetings: #meeting-summaries
    Alerts: #darcy-alerts
  DM Preferences:
    High Priority: Always
    Medium Priority: Business hours
    Low Priority: Never

Mobile Notifications (Coming Soon)

Planned Mobile Features

Platform
Push Notifications
In-App
Badges

iOS

✅ Planned

✅ Planned

✅ Planned

Android

✅ Planned

✅ Planned

✅ Planned

Tablet

✅ Planned

✅ Planned

✅ Planned

Notification Rules

Custom Rules

Create specific notification behaviors:

Rule Type
Example
Action

Keyword-based

"urgent" in title

Always email

Person-based

From CEO

Push + Email

Time-based

Due today

Multiple alerts

Value-based

Deal > $100k

Escalate

Failure-based

3rd retry

Page on-call

Escalation Chains

Progressive notification for critical items:

Escalation Example:
  Trigger: Workflow approval needed
  
  Steps:
    1. Time: Immediate
       Method: In-app notification
    
    2. Time: +30 minutes
       Method: Email
    
    3. Time: +2 hours
       Method: Email + Slack DM
    
    4. Time: +4 hours
       Method: Email to manager

Best Practices

Notification Strategy

Principle
Implementation
Result

Prioritize Ruthlessly

Only critical items interrupt

Better focus

Batch When Possible

Group related notifications

Fewer distractions

Use Quiet Hours

Protect personal time

Work-life balance

Review Regularly

Adjust settings monthly

Optimal configuration

Test Settings

Verify critical alerts work

Reliability

Team Coordination

  • Align Team Settings: Coordinate notification preferences

  • Shared Channels: Use team Slack channels

  • Escalation Paths: Define clear chains

  • Documentation: Document notification policies

  • Training: Ensure team knows how to configure

Reducing Notification Fatigue

  1. Start Minimal: Enable only critical notifications

  2. Add Gradually: Increase as needed

  3. Use Digests: Prefer batched over instant

  4. Leverage Filters: Focus on your responsibilities

  5. Regular Cleanup: Unsubscribe from unused

Troubleshooting

Common Issues

Issue
Cause
Solution

Not receiving emails

Spam folder

Whitelist DarcyIQ

Too many notifications

Settings too broad

Refine rules

Delayed notifications

Batching enabled

Check frequency

Missing critical alerts

Quiet hours

Add exceptions

Duplicate notifications

Multiple rules

Review conditions

Email Delivery Issues

Whitelist DarcyIQ

Add to safe senders:

  • [email protected]

  • [email protected]

  • [email protected]

Check Spam Settings

Common spam triggers:

  • Corporate firewall rules

  • Email client filters

  • Domain reputation

  • Content filtering

Analytics

Notification Metrics

Track notification effectiveness:

Metric
Description
Optimization

Delivery Rate

Successful sends

Email validity

Open Rate

Emails opened

Subject lines

Click Rate

Links clicked

Content relevance

Response Time

Action taken

Urgency accuracy

Unsubscribe Rate

Opt-outs

Frequency tuning

Personal Analytics

Review your notification patterns:

  • Volume Trends: Notifications over time

  • Peak Times: When most active

  • Response Patterns: How quickly you respond

  • Channel Preference: Most-used delivery method

  • Category Breakdown: Types of notifications

Security and Privacy

Notification Security

Aspect
Implementation
Protection

Encryption

TLS for email

Data in transit

Authentication

Verified sender

Anti-spoofing

Content Filtering

No sensitive data

Privacy

Access Control

User-specific

Isolation

Audit Trail

Delivery logs

Compliance

Privacy Controls

  • Data Minimization: Only essential information

  • No Tracking Pixels: Privacy-respecting emails

  • Secure Unsubscribe: One-click opt-out

  • Data Retention: Auto-delete old notifications

  • GDPR Compliant: Full privacy compliance

API Access

Programmatic notification management:

# Example: Configure notifications via API
notification_config = {
    "email": {
        "enabled": True,
        "frequency": "instant",
        "categories": ["workflows", "critical"]
    },
    "quiet_hours": {
        "enabled": True,
        "start": "18:00",
        "end": "09:00"
    },
    "rules": [
        {
            "condition": "priority == high",
            "action": "email_immediate"
        }
    ]
}
darcy.notifications.update_preferences(notification_config)

Coming Soon

  • SMS Notifications: Text message alerts

  • Microsoft Teams: Full Teams integration

  • WhatsApp Business: WhatsApp notifications

  • Custom Webhooks: Send to any system

  • Voice Calls: Critical alert phone calls

  • Smart Summarization: AI-condensed notifications

  • Predictive Alerts: Proactive notifications

Pro Tip: Start with email notifications for completed workflows and failed tasks only. This gives you essential alerts without overwhelming your inbox. Gradually add more notification types as you identify what's truly valuable for your workflow.