Atlassian JIRA

Seamlessly connect DarcyIQ with Atlassian JIRA to create tickets, update issues, and track projects directly through natural conversation. Transform meeting notes into tickets, workflow outputs into stories, and keep your entire team synchronized without leaving DarcyIQ.

Zero Context Switching: Say "Create a JIRA ticket for the security issue we just discussed" and watch it appear in your project board instantly.

Bi-directional JIRA integration for seamless project management

Overview

The JIRA integration transforms how you manage projects by eliminating the friction between conversation and action.

Capability	Function	Business Impact
Natural Language Actions	Create and update tickets through chat	75% faster ticket creation
Automatic Ticket Creation	Generate tickets from meetings and workflows	Never miss an action item
Real-Time Sync	Bi-directional updates between systems	Always current information
Smart Field Mapping	AI understands JIRA fields and requirements	Accurate ticket creation
Bulk Operations	Handle multiple tickets simultaneously	Efficient project management

Key Features

Ticket Management

Complete JIRA ticket lifecycle management through DarcyIQ:

Action	Natural Language Example	Result
Create	"Create a bug ticket for the login issue"	New ticket in JIRA
Update	"Update PROJ-123 status to In Progress"	Status changed
Comment	"Add comment to PROJ-456 with test results"	Comment added
Assign	"Assign PROJ-789 to John Smith"	Assignee updated
Link	"Link PROJ-234 to PROJ-567"	Tickets linked
Search	"Show me all critical bugs this sprint"	Filtered ticket list

Automatic Ticket Generation

DarcyIQ automatically creates tickets from various sources:

Source	Trigger	Ticket Type
Meetings	Action items identified	Task or Story
Chat Discussions	Explicit request or AI detection	Any type
Workflows	Workflow completion with follow-ups	Configured type
Activity Log	Task escalation	Task
Research Reports	Identified opportunities	Story or Epic

Project Tracking

Monitor and manage your JIRA projects:

Query Type	Example	Information Returned
Sprint Status	"Show current sprint progress"	Burndown, velocity, remaining work
Team Workload	"Who has the most tickets?"	Assignment distribution
Blockers	"List all blocked issues"	Impediments requiring attention
Due Dates	"What's due this week?"	Upcoming deadlines
Release Planning	"Show release 2.0 status"	Version progress and issues

Setup and Configuration

Prerequisites

Requirement	Description	How to Obtain
JIRA Account	Active Atlassian JIRA instance	Cloud or Server instance
API Token	Authentication credential	Generate in Atlassian account
Project Access	Permissions to create/edit tickets	Admin configuration
User Account	JIRA user for integration	Service account recommended

Configuration Steps

1

Generate API Token

1. Log into your Atlassian account

2. Navigate to Account Settings → Security → API Tokens

3. Create new token with descriptive name

4. Copy token (shown only once)

2

Configure in DarcyIQ

1. Go to Settings → Integrations → JIRA

2. Enter your JIRA instance URL

3. Provide username (email) and API token

4. Select default project

5. Map custom fields if needed

3

Test Connection

1. Click "Test Connection"

2. Verify project list loads

3. Create test ticket

4. Confirm ticket appears in JIRA

4

Configure Automation

1. Set rules for automatic ticket creation

2. Define field mappings

3. Configure notification preferences

4. Enable/disable features as needed

Using JIRA Integration

Through Darcy Chat

Natural language commands for JIRA operations:

Creating Tickets

"Create a bug ticket: Login fails with SSO enabled"
"Make a story for implementing the new dashboard"
"Add a task to investigate the performance issue"
"Create an epic for Q4 product launch"

Updating Tickets

"Move PROJ-123 to In Review"
"Add 3 story points to PROJ-456"
"Set priority of PROJ-789 to Critical"
"Add Sarah as a watcher to PROJ-234"

Searching and Reporting

"Show me all my open tickets"
"List bugs found this week"
"What's the status of epic PROJ-100?"
"Find all tickets mentioning 'authentication'"

From Meetings

Automatic ticket creation from meeting discussions:

Meeting Context	Ticket Generation	Example
Action Items	One ticket per action	"John will review the code" → Task
Bugs Discussed	Bug tickets with details	"Users report slow loading" → Bug
Feature Requests	Story tickets	"Customer wants dark mode" → Story
Decisions	Documentation tickets	"Decided to use AWS" → Task

In Workflows

Configure workflows to interact with JIRA:

Workflow Step	JIRA Action	Use Case
Initiation	Create planning ticket	Project kickoff
Completion	Update ticket status	Mark work complete
Approval	Create review ticket	Approval workflow
Exception	Create bug/issue	Error handling
Notification	Add comment	Status updates

Advanced Features

Smart Ticket Creation

AI-enhanced ticket generation:

Enhancement	How It Works	Benefit
Context Extraction	Pulls relevant details from discussions	Complete tickets
Acceptance Criteria	Generates criteria from requirements	Clear expectations
Dependency Detection	Identifies related tickets	Proper linking
Effort Estimation	Suggests story points	Consistent sizing
Component Assignment	Routes to right team	Efficient triage

Bulk Operations

Handle multiple tickets efficiently:

Operation	Example Command	Result
Mass Update	"Move all bugs to next sprint"	Bulk sprint assignment
Batch Creation	"Create tasks for each requirement"	Multiple tickets
Group Transition	"Close all completed stories"	Status updates
Bulk Assignment	"Assign all UI tickets to design team"	Team distribution

JQL Integration

Use JIRA Query Language through DarcyIQ:

"Run JQL: project = PROJ AND status = Open AND assignee = currentUser()"
"Find tickets matching: labels in (customer, priority) AND created >= -7d"
"Show: fixVersion = 2.0 AND type = Bug ORDER BY priority DESC"

Pro Tip: Start by enabling automatic ticket creation from meetings - this alone will ensure no action item is ever lost. Then gradually expand to use natural language commands for daily ticket management.